Answers Before You Book
Quick, straightforward answers to the questions we hear most from families and attorneys.
General
Is NorthStar Lab Services accredited?+
NorthStar Lab Services partners with full-service, AABB-accredited genetic identity laboratories that perform all testing. Every legal test follows a documented chain of custody.
How long do results take?+
Standard DNA results are ready in 3–5 business days after the lab receives the samples. Legal DNA tests run 5–7 business days. Non-Invasive Prenatal Paternity (NIPP) takes 7–10 business days. Immigration timing depends on the receiving embassy. Rush processing is available for most tests at 24–48 hours.
What forms of payment do you accept?+
Credit and debit cards, ACH transfer, and attorney trust account payments. Payment is due at the time of scheduling to reserve your appointment.
Do you accept insurance?+
No. DNA testing is not typically covered by health insurance. We provide itemized receipts on request for FSA/HSA or attorney billing.
Is my information confidential?+
Yes. All results and case details are handled confidentially and released only to the parties named on your intake paperwork (or as required by court order).
Do you serve all of Michigan?+
Yes. Our office is in Saginaw, and we provide mobile collection statewide with transparent, tiered travel fees. See the Locations page for the full list of tiers.
Legal & Court-Admissible DNA
What makes a DNA test legally admissible in Michigan?+
Three things: analysis by an AABB-accredited laboratory (our partner lab), a documented chain of custody performed by a neutral third-party collector, and identity verification with government-issued photo ID at the collection. Home kits do not meet any of these requirements.
Will Michigan Family Court accept your results?+
Yes. Our chain-of-custody legal DNA reports are accepted by Michigan Family Courts, the Friend of the Court, MDHHS, and Vital Records for custody, child support, birth certificate corrections, and probate matters.
Can a home paternity test be converted to a legal test later?+
No. Once the chain of custody is broken at the collection step, it cannot be reconstructed. If there is any chance you'll need the result in court, start with a legal test.
Do minors need to be present for the collection?+
Yes for the child being tested. A parent or legal guardian must sign the intake paperwork on the minor's behalf and be present at the collection.
What if the other party disputes the result?+
Because chain of custody is documented at every step, disputed cases are rare. If a dispute arises, the sealed sample records, collector notes, and lab data are all part of the case file and can be produced for the court.
Immigration DNA
Does USCIS require DNA testing?+
It's optional but frequently recommended when documentary proof of a family relationship is incomplete. USCIS and U.S. embassies only accept results from AABB-accredited laboratories.
How does the embassy side of the collection work?+
We ship the sealed, tamper-evident kit directly from our lab to the U.S. embassy or designated panel physician abroad. The beneficiary attends a scheduled appointment for their collection, and the samples are returned together for analysis.
What do the international zones mean?+
Zone 1 and Zone 2 pricing reflects the cost of coordinating shipping and embassy communication for different regions. Your case coordinator will confirm your zone before you book.
Is the lab fee included in the collection price?+
No. Our collection fee covers the U.S.-side collection and embassy coordination. Laboratory analysis is billed separately and is the same regardless of zone.
Mobile Collection
How do the travel tiers work?+
Mobile collection travel is billed at flat rates by tier based on distance from Saginaw. All tiers are listed on the Locations page — no surprise mileage fees.
How far in advance should I schedule mobile collection?+
Most appointments can be scheduled within 2–3 business days. Same-day and next-day appointments are often available for urgent legal needs — call or text to confirm.
Are group discounts available?+
Yes. When multiple participants can be collected in a single visit at one location, we consolidate travel fees. This is common for sibling DNA testing and multi-participant immigration cases.
Do you really cover the entire state?+
Yes — every county in Michigan, including the Upper Peninsula (Zone 6). Travel fees are transparent and quoted before you book.
Didn't see your question?
Case coordinators are available by phone or text for anything specific to your situation.
A Michigan coordinator is a call or text away.
Court deadlines, immigration timelines, mobile scheduling — we'll walk you through the right test in a few minutes.
